OUR PRIVACY POLICY

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Privacy Policy for the Website of R Smart Solutions FZE

At our IT consultancy firm, we are committed to protecting the privacy of our clients and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By engaging with our IT consultancy services, you agree to the terms and practices described in this policy.

1. Information Collection

We may collect personal information, such as your name, contact details, and professional background, when you engage with our IT consultancy services. This information is obtained through various means, including consultations, email communications, and website forms. We only collect information that is necessary to provide our services effectively.

2. Use of Information

We use the collected information to deliver and improve our IT consultancy services. This includes understanding your specific needs, providing tailored recommendations, and communicating important updates. We may also use your information to conduct research and analysis to enhance our services and offerings.

3. Information Sharing

We understand the importance of keeping your personal information confidential. We do not sell, trade, or rent your information to third parties for marketing purposes. However, in certain circumstances, we may share your information with trusted third-party service providers who assist us in delivering our services effectively. These providers are bound by strict confidentiality agreements and are only authorized to use the information for the specific purposes outlined in our agreement with them.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. We regularly review and update our security practices to ensure the ongoing protection of your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. This information is used to analyze website traffic, personalize content, and improve our services. You have the option to disable cookies through your browser settings, but this may limit certain functionalities of our website.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights or have any concerns about the use of your personal information, please contact us using the information provided below.

7. Minors
The Platform is intended for individuals who are 16 years of age or older. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address provided above to request the deletion of such information.

8. Behavioral Advertising
As mentioned earlier, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For instance:

• We utilize Google Analytics to gain insights into how our customers use the Platform. For more information on how Google handles Personal Information, please review their privacy policy: [link to Google's privacy policy]. You can also opt out of Google Analytics through their opt-out tool: [link to Google Analytics opt-out].
• We share information about your Platform usage, purchases, and interaction with our ads on other platforms with our advertising partners. Some of this information is shared directly, while in other cases, cookies or similar technologies are used (subject to your consent based on your location).
• We employ Shopify Audiences to display ads on other platforms in collaboration with our advertising partners. This allows us to target buyers who have made purchases with other Shopify merchants and who may also have an interest in our offerings. Information about your Platform usage, purchases, and the email address associated with your purchases may be shared with Shopify Audiences, enabling other Shopify merchants to present offers that may be of interest to you.We may also use your information to provide you with details about services that may interest you, enhance your Platform experience, deliver service-related messages, inform you about new features, enhancements, special offers, and events.

9. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding our privacy practices, please contact us at the following:

R Smart Solutions FZE

Downtown Dubai - P. O. Box 554523 - Dubai - United Arab Emirates

+971 55 1510226

support@rsmart.solutions

We are committed to addressing your inquiries and resolving any privacy-related concerns promptly and transparently.

Effective Date: 11 July 2023