OUR PRIVACY POLICY

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Privacy Policy 

R Smart Solutions FZE Website

At R Smart Solutions FZE, we are dedicated to protecting the privacy and personal information of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our IT consultancy services. By using our services, you acknowledge and accept the practices described in this policy.

1. Information We Collect

We may collect personal data such as your name, contact information, and professional background when you engage with our services. This information may be collected through consultations, website forms, or direct communication via email. We only gather information necessary to provide and enhance our services.

2. How We Use Your Information

Your information is used to deliver, personalize, and improve our IT consultancy services. This includes:

· Understanding your specific needs 

· Providing customized recommendations 

· Communicating updates and relevant information 

· Conducting internal research and analysis to improve our offerings 

3. Information Sharing

We respect the confidentiality of your personal information. We do not sell, trade, or rent your data to third parties for marketing purposes. However, we may share your information with trusted third-party providers who support our services. These partners are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes specified.

4. Data Security

We employ industry-standard security measures to safeguard your personal data against unauthorized access, use, or disclosure. Our security protocols are regularly reviewed and updated. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. This helps us understand user interactions, analyze traffic, and improve our services. You may disable cookies in your browser settings; however, doing so may affect certain features of the site.

6. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights or raise any concerns about your data, please contact us using the details provided below.

7. Minors

Our website and services are intended for individuals aged 16 and older. We do not knowingly collect personal information from minors. If you believe that a child under 16 has submitted information to us, please contact us so we can promptly remove it.

8. Behavioral Advertising

We may use your information to deliver targeted advertising or marketing communications we believe may interest you, such as:

· Using Google Analytics to understand website usage. More details can be found in Google’s Privacy Policy and users may opt out using the Google Analytics Opt-out Tool. 

· Sharing data about your interactions, purchases, or ad engagement with our advertising partners. This may involve direct data sharing or the use of cookies and similar technologies, depending on your location and consent. 

· Leveraging Shopify Audiences to serve relevant ads across other platforms, based on your purchase history and interaction data. Your email and usage information may be shared with Shopify to reach customers with similar interests. 

These practices help us personalize your experience and offer relevant content and promotions.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect upon posting the revised version on our website. We recommend reviewing this policy periodically to stay informed about how your data is protected.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

R Smart Solutions FZE

Downtown Dubai

P.O. Box 27874 – Dubai

United Arab Emirates

📞 +971 55 151 0226

✉️ support@rsmart.solutions

We are committed to addressing your concerns promptly and transparently.

Effective Date: 19th July 2025